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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact TSO Kerrville for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Benny Peña can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, TSO Kerrville at Kerrville continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/


A Message to Our Patients

We are pleased to announce TSO Kerrville is Now Open! Appointments will be limited as we practice safe social distancing, so please call to schedule your appointment.

For the Protection of Our Patients,
we have implemented the following procedures in our clinic:

Thank you for your support and understanding during these unprecedented times. We hope to be able to continue to provide excellent care and service.

Frame Service Agreement, New at TSO Kerrville

You can now purchase peace of mind with your new eyeglasses for only $29 at Texas State Optical Kerrville! Replace of your broken frames for a full year, no questions asked!

  • Available at the time of eyewear purchase
  • Agreement covers one-time no charge frame replacement due to damage or breakage, no questions asked
  • Subsequent replacements incur a $15 copay
  • Agreement covers frame for 12 months from date of glasses purchase
  • Fee for agreement $29

Please feel free to call with any questions about the program, or feel free to visit us for further details. Thanks again for choosing Texas State Optical Kerrville.